What is the most important question to ask an HVAC company?

Start with licensing. HVAC work in Utah runs under a state Specialty Contractor License, classification S350, which you can verify through the Utah DOPL license lookup, and the company should also be bonded and insured. Everything else depends on the company being qualified and accountable, so a clear yes with details is the first thing to confirm.

How should a good HVAC company size my equipment?

With a Manual J load calculation that measures square footage, insulation, windows, orientation, and air leakage, not by matching the old unit or using a rule of thumb. This matters in Ogden because elevation changes the load across the valley floor, the East Bench, and the Ogden Valley, and an oversized system short-cycles and wastes energy.

Should the quote include the permit and old equipment removal?

Yes. A thorough quote covers removal and disposal of the old equipment, any ductwork changes, the mechanical permit and inspection, and the labor. A one-line number that leaves these out often hides add-ons that appear later, so ask exactly what is included and get the answer in writing before agreeing to anything.

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